The crowdsourced performance review how to use the power of social recognition to transform employee performance
Praise for The Crowdsourced Performance Review: "Take advantage of the technology and data available to you and turn the dreaded performance review into a powerful force for decision-making and culture-building by using the methods outlined in this clear and clever guide." --Daniel H. Pink...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York, New York State :
McGraw-Hill Education
2013.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627983006719 |
Tabla de Contenidos:
- Cover
- About The Author
- Title Page
- Copyright Page
- Contents
- Acknowledgments
- Introduction
- Three Innovations
- Social Recognition
- Part 1 Improving Performance with the Wisdom of Crowds
- 1 The Traditional Performance Review and the New Global Workplace
- Information Overload
- Search-Led Information Processing
- Move from Synchronous to Asynchronous Search
- It's Twitter's World
- The Young Want It All-and They're Right
- The Work Stream
- Human Resources Overwhelmed
- The Troubled Traditional Performance Review
- A Single Point of Failure
- A Narrow Range of Information
- A Flawed Rewards Structure
- The "Objective" Illusion
- Traditional Performance Reviews Observe Only a Small Set of Behaviors
- The Traditional Review Is Difficult to Scale
- Traditional Reviews Do Not Inspire Engagement
- The Trouble with Technology
- Stack Ranking: Reviewing at the Extreme
- Can This System Be Saved?
- 2 Crowdsourcing and Human Resources
- All Kinds of Crowds
- Networks Give More Information
- Many Subjective Opinions-A Picture of Performance
- A Culture of Collaboration: What Does Crowdsourcing Mean for Human Resources?
- 3 The Currency of Happiness
- What Makes Happiness?
- Life, Liberty, and the Pursuit of . . . a Paycheck?
- Recognition as an Indicator of Company Health
- Employees Expect More Than a Paycheck
- The Positivity Dominated Workplace
- 4 Crowdsourcing Performance with Social Recognition
- Coping with Change
- Incentives Versus Recognition
- Two Forms of Motivation
- The Recognition Moment
- Three Trends to Watch
- 5 The Business Case for Crowdsourcing
- Recent Changes in Work and the Workplace
- A Culture of Recognition
- Recognition and Management Science
- Recognition Supports Two Kinds of Cultures
- Recognition Drives Engagement
- Recognition Supports the Work of HR.
- Recognition Supports HR Budgets
- Crowdsourced Feedback Deepens the Dialogue
- Voluntary Participation Is Key
- Part 2 Putting the Crowdsourced Performance Review into Practice
- 6 How Recognition Supplements the Traditional Performance Review
- Social Architecture Supports Culture
- The Social Graph
- Bringing Social Recognition into the Workplace
- The Heroic Leader Meets Dunbar's Number
- Implementing Social Recognition
- Don't Discard the Traditional Review Entirely
- Years of Service Awards
- 7 Putting the Crowdsourced Performance Review into Practice
- The Generic Performance Review
- Prepare for the Review
- Combine the Best of the Traditional and Crowdsourced Reviews
- Discussing Money, Perks, Benefits, and Promotions
- Performance from a Team Perspective
- What About Negative Feedback?
- 8 Improving Performance after the Review
- Growing a Job
- Dealing with Gaps in Recognition
- When Recognition Is Absent
- Encouraging Personal Growth
- Performance Management and Career Paths
- Preparing for the Unexpected
- Part 3 The Future of Performance Management
- 9 Big Data, Crowdsourcing, and the Future of HR
- Diving into Data
- The Meaning of Unexpected Signals
- Using Data to Unlock Hidden Value
- The Bene.ts of Data Visualization
- A Compensation Revolution
- 10 A Vision for 2020
- Employees: Crowdsourcing Compensation
- Managers: Finally, a Real Performance Narrative
- Executives: A Complete Social Narrative of Performance
- HR: The Rise of Reputation Capital
- Lifelogging the Organization
- Appendix: Implementing Social Recognition
- Executive Sponsorship, Defined Goals, and Frequent Communication
- Establish a Single, Clear, Global Strategy
- Frame the Goals of a Social Recognition Practice Early
- Align Social Recognition with Company Values and Strategic Objectives.
- Create an Opportunity for All to Participate
- Harness the Power of Individual Choice
- Include Recognition in a System of Total Rewards
- Cash Versus Noncash Rewards
- Include Recognition Activity in MBO Targets
- Understand Zero-Value Awards
- Does Everyone Get an Award?
- Recognition and the Marketplace
- What You Need for Social Recognition
- Notes
- Index.
