The essential Deming leadership principles from the father of quality
The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times , Deming was instrumental in the spectacular rise of Japanese industry after World War II and...
| Otros Autores: | , , |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York, New York State :
McGraw-Hill Education
2013.
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| Edición: | 1st edition |
| Colección: | McGraw-Hill's AccessEngineering
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627964306719 |
Tabla de Contenidos:
- The world is being ruined by best efforts (best efforts without guidance lead to failure)
- Quality is made in the boardroom (only top management can make the decisions necessary to assure quality)
- By what method? (how can we bring about improvement?)
- There is no such thing as instant pudding (Deming's 14 points for management)
- A system must be managed (people are part of the system)
- There is no substitute for knowldege (information is not knowledge)
- Management is prediction (statistical thinking is required)
- What happened in Japan?
