Managing technology in the operations function

'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the...

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Bibliographic Details
Main Author: Loader, David (-)
Other Authors: Biggs, Graeme
Format: eBook
Language:Inglés
Published: Oxford ; Boston : Butterworth-Heinemann 2002.
Edition:1st edition
Series:Operations management series (Securities Institute)
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627957206719
Table of Contents:
  • Front Cover; Managing Technology in the Operations Function; Copyright Page; Contents; Preface; Chapter 1. Key drivers for automation; Chapter 2. What IT can deliver; Chapter 3. Working with technology - processes and information; Chapter 4. Operations and IT working together; Chapter 5. The project life cycle; Chapter 6. Technology risk; Chapter 7. Trends and developments; Glossary; Index