Making IT count strategy, delivery, infrastructure

Annotation

Detalles Bibliográficos
Autor principal: Willcocks, Leslie (-)
Otros Autores: Olson, Nancy A., 1960-, Petherbridge, Peter
Formato: Libro electrónico
Idioma:Inglés
Publicado: Oxford : Butterworth-Heinemann 2001.
Edición:1st edition
Colección:Computer weekly professional series.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627956306719
Tabla de Contenidos:
  • ""Making IT Count: Strategy, Delivery, Infrastructure""; ""Copytight""; ""Contents""; ""About the authors""; ""Butterworth-Heinemann â€? Computer Weekly Professional Series""; ""1 Strategy, IT and the strange case of missing business value""; ""1.1 Introduction: positioning IT""; ""1.2 Fallacy one: ignoring the IT amplifier effect""; ""1.3 Fallacy two: riding to IT success by being first mover""; ""1.4 From dotty.com to dot.coma: the new rules fallacy ""; ""1.5 The â€?all reading off the same hymn sheetâ€? mistake: misalignment and performance inhibitors""
  • ""1.6 Fallacy five: â€?but we have strong planning processesâ€?""""1.7 Fallacy six: itâ€?s plug and play â€? IT as a fire-and-forget missile""; ""1.8 Fallacy seven: outsourcery â€? become a virtual organization""; ""1.9 Fallacy eight: our distinctiveness makes comparisons irrelevant and learning unlikely""; ""1.10 Conclusion""; ""References""; ""2 Plotting the course: where we need to be""; ""2.1 Introduction""; ""2.2 The first benchmark: direction â€? strategy and the strategic use of IT""; ""2.3 The second benchmark: organization, people and IT function""
  • ""2.4 The third benchmark: development and project management""""2.5 The fourth benchmark: delivery of on-going operations and infrastructure""; ""2.6 Conclusions""; ""References""; ""3 Baselining the enterprise""; ""3.1 Introduction""; ""3.2 An appraisal of the organization and resource capability""; ""3.3 A review of alliances and partnering agreements""; ""3.4 An assessment of the current IT infrastructure and architectures""; ""3.5 Readiness for the introduction of new technology""; ""3.6 Governance issues for the management of projects and resource utilization""; ""3.7 Conclusion""
  • ""References""""4 Putting the pieces together: getting IT from A to B""; ""4.1 Introduction""; ""4.2 Rules of engagement""; ""4.3 The delivery plan""; ""4.4 Planning and prioritization""; ""4.5 The resource plan""; ""4.6 Managing the team""; ""4.7 Communications plan""; ""4.8 Risk management plan""; ""4.9 Business process re-engineering""; ""4.10 Conclusion""; ""References""; ""5 Dealing with the IT strategy navigation challenge""; ""5.1 Introduction""; ""5.2 Integrated navigation: an overview""; ""5.3 Getting a dashboard view: the IT cost/ contribution model""
  • ""5.4 A balanced IT scorecard can really help""""5.5 New measures are needed""; ""5.6 What is a â€?balanced business scorecardâ€??""; ""5.7 How to develop a scorecard""; ""5.8 The IT scope of the scorecard""; ""5.9 Risks in measurement systems""; ""5.10 Emerging benefits""; ""5.11 Putting the scorecard to work: integrated performance management""; ""5.12 Building in the IT perspective""; ""5.13 Illustrative case: international finances and property services company (IFAPS)""; ""5.14 Conclusion: building a navigation scheme""; ""References""
  • ""6 Delivering sourcing strategy for IT and e-business""