Decoding the IT value problem an executive guide for achieving optimal ROI on critical IT investments

"Gain greater returns from your IT investmentsRevealing the secrets to proven, effective strategies that enable businesses to leverage the full value of highly expensive IT investments, Decoding the IT Value Problem is a no-nonsense guide for making smart IT investments and cutting through the...

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Detalles Bibliográficos
Autor principal: Fell, Gregory J., 1964- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley 2013.
Edición:1st edition
Colección:Wiley CIO series
Wiley CIO
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627952306719
Tabla de Contenidos:
  • Decoding the IT Value Problem; Contents; Foreword: Uncovering an Essential Skill of IT Management; Preface; Acknowledgments; Introduction; Chapter 1 The Value of IT; The 80/20 Law of IT Spending; The User Interface Is Not the Project; Just Like Buying a Car; Don't Forget Maintenance Costs; The Math of Availability; My Favorite Analogy; The Hard Facts of Uptime; Chapter 2 Why IT Projects Fail; Technology Is Not the Problem; Communication Is Critical; IT Projects Are Really Business Process Change Projects; When You Change a Process, Don't Forget the People; Paradigm Shifts Are Real
  • Chapter 3 The Washington Principle The Skills of a Leader; Why We Need IT Governance; A Process for Generating Commitment; They Cannot Read Your Mind; Multiple Levels of Governance; Delivering Expected Value; The Basics of Good Governance; Chapter 4 Balancing Risk and Exposure; The CIA Model of Risk Assessment; An Easy Method for Modeling Risk; The Risk Profile Matrix; Bring Options and Recommendations to the Table; Managing IT Security Risks; What about the Black Swan?; Note; Chapter 5 Time Is the Enemy; Riding to Nowhere?; It's All about Time; If Necessary, Rebaseline the Project; The 5 Whys
  • Chapter 6 Software Is Not Manufactured The Art of Programming; Consider Agile or Lean Methodologies; Chapter 7 Technology Disruptors; Keep Your Eyes on the Horizon; Think Like a VC; When Technology Disruption Hits Close to Home; Specific Trends to Watch; Beyond the Keyboard and Screen; Encourage Exploration, Experimentation, and Fast Failure; Chapter 8 The Office of Know; Correcting a Classic Case of Misalignment; Are CIOs Wired Differently?; Sometimes There's a Good Reason for Being Risk Averse; Technology Is Not the Only Solution; The View from the Crow's Nest
  • Moore's Law and the Cost of IT And the Moral of the Story Is . . .; Some IT Projects Are Very Expensive; Chapter 12 The CFO's Perspective; Cash, Risk, and Benefits; Chapter 13 Optimizing the CEO-CIO Relationship; Making a Strategic Contribution; The CIO Evolution; Chapter 14 Conclusions; Don't Burn Your Money; Note; Recommended Reading; About the Author; Index