Selection management for systems and services
Selection Management for Systems and Services offers a simplified, tried and tested process based on a standard set of steps. It helps the reader to reduce the time spent on the selection process and increases the chances of making a successful selection.
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Ely, Cambridgeshire :
IT Governance Publishing
2012.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627935906719 |
Tabla de Contenidos:
- Foreword; About the Author; Acknowledgements; Contents; Introduction; Who?; Why?; When?; Chapter 1: Overall Process; Stages in the process; Define selection parameters; Gather requirements; Draft a Request for Information document; Agree a longlist; Issue RFI to longlist; Agree review criteria and team; Reduce to a shortlist; In-depth investigation of shortlist; Decide on the preferred candidate; Negotiation and contract; Implementation and appointment; Documentation; Fit with project management methodology; Chapter 2: Define Selection Parameters; Who should be involved?
- Why are you doing it?What are the outcomes?; What is the scope?; Is the business case realistic?; Are there any constraints?; Chapter 3: Gather Requirements; Purpose and objectives of requirements; Who should be involved?; Ways to gather requirements; Detailing and prioritising requirements; How to write up requirements; Example requirements specification document template; Chapter 4: Draft the Request For Information (RFI); Purpose of the RFI; Possible alternatives to an RFI; How to compile the RFI; Example RFI template; Chapter 5: Agree Longlist and Issue RFI; Reviewing and agreeing the RFI
- Compiling the longlistNon-disclosure agreements; Managing the issue procedure; Chapter 6: Agree Review Criteria and Team; Agreeing the review team; Determining the review criteria; Options for reviewing; Example scoresheets; Narrative; Basic scoring; Weighted scoring; Dealing with the suppliers; Chapter 7: Review Responses and Produce Shortlist; How to review the responses; Example summary of responses document template; How to shortlist; What if a decision cannot be reached?; Advising the rejected suppliers; Chapter 8: In-depth Investigation; Common activities for your in-depth investigation
- Pitch meetingsDemonstrations; Detailed questioning; Workshops; Financial checks; References; Example of pitch meeting notes template; Possible additional activities; Visiting the supplier's site; Proof of concept; Request for Proposal (RFP); Chapter 9: Final Selection; Making the final selection; Whether to have a final activity - or not; Contract negotiation; Example evaluation report template; Chapter 10: Next Steps; Guidance on next steps; Package systems; Bespoke systems; Service provider; Learning lessons; ITG Resources