Who kidnapped excellence? what stops us from giving and being our best

In this entertaining parable, bestselling authors Harry Paul, John Britt, and Ed Jent tell how to give and be your best in five critical work dimensions-passion, flexibility, communication, competency, and ownership-and foster excellence in your organization.

Detalles Bibliográficos
Autor principal: Paul, Harry, 1950- (-)
Otros Autores: Britt, John, 1962- author (author), Jent, Ed, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Berrett-Koehler Publishers, Inc [2014]
Edición:First edition
Colección:BK business book.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627929306719
Tabla de Contenidos:
  • Cover; Contents; Foreword; Introduction; 1. Excellence Kidnapped; 2. The Demand for the Return of Excellence; 3. Average and His Team Get to Work; 4. Below Average; 5. Passion Meets N. Different; 6. Competency Meets N. Ept; 7. Flexibility Meets N. Flexibility; 8. Communication Meets Miss Communication; 9. Ownership Meets Poser; 10. Leadership Meets the Employees; 11. What Every Leader, Manager, Supervisor, and Employee Must Know About Excellence; Epilogue; Now ELEVATE Your Excellence!; People and Companies Who 'Get It'; Jack, the Coffee Tastes Better When You Make It!; Baptist Hospital
  • First Choice Home MedicalSouthwest Airlines; Mitchells Family of Stores; Galt House Hotel; Acknowledgments; About the Authors