ISO 9001 2000 in brief
This ""hands on"" book provides practical information on how to cost effectively set up an ISO 9001: 2000 compliant Quality Management System. The new ISO 9000:2000 family is an all-encompassing series of standards that lay down requirements for incorporating the management of qu...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Oxford, England :
Butterworth-Heinemann
2001.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627915506719 |
Tabla de Contenidos:
- ISO 9001:2000 in Brief; Copyright; Contents; About the Authors; Foreword; Preface; 1. What is Quality?; 2. What is a Quality Management System?; 2.1 What are the requirments of a Quality Management System?; 2.2 What are Quality Control and Quality Assurance?; 2.2.1 Quality Control; 2.2.2 Quality Assurance; 2.3 What are the costs and benefits of having a Quality Management System?; 2.4 What is a Quality Manual?; 2.4.1 What goes into a Quality Manual?; 2.4.2 What does each part of the Quality Manual do?; 2.5 What is a Quality Policy?; 2.5.1 Mission statement; 2.5.2 What policies do I need?
- 2.5.3 Process-specific policies2.5.4 How do I know which process-specific policies to produce?; 2.6 What is a Quality Procedure?; 2.6.1 What is the best way to write a Quality Procedure?; 2.6.2 What should go into a Quality Procedure?; 2.6.3 Annex A - Example Quality Procedure; 2.7 What is a Work Instruction?; 2.7.1 What should go into a Work Instruction??; 2.7.2 How many Work Instructions can I have?; 2.7.3 Annex B - Example Work Instruction; 2.8 What is a Quality Process?; 2.8.1 The process approach; 2.8.2 Core Business Process; 2.8.3 Supporting Processes
- 2.8.4 Inter-relationship of process documentation2.9 What is a Quality Plan?; 2.9.1 What should be covered by a Quality Plan?; 2.9.2 Other considerations?; 3. The history of Quality Standards; 3.1 1979; 3.2 1981; 3.3 1987; 3.4 1994; 3.5 2000; 4. Who produces Quality Standards?; 5. What is ISO 9000:2000?; 5.1 Background to the ISO 9001:2000 standard; 5.2 The revision process; 5.2.1 Factors considered during the revision of the standards; 5.2.2 Key changes in the standards; 5.2.3 Accreditation, certification and registration; 5.3 The 'consistent pair'; 5.4 Compatibility with ISO 14001:1996
- 5.5 The ISO 9000:2000 family of standards5.5.1 ISO 9000:2000 Quality Management Systems - Fundamentals and vocabulary; 5.5.2 ISO 9000:2000 Quality Management Systems - Requirements; 5.6 Major changes caused by ISO 9001:2000; 5.6.1 The process model; 5.7 Brief summary of ISO 9000:2000 requirements; 5.7.1 Section 1 - Scope; 5.7.2 Section 2 - Normative reference; 5.7.3 Section 3 - Terms and definitions; 5.7.4 Section 4 - Quality Management System; 5.7.5 Section 5 - Management responsibility; 5.7.6 Section 6 - Resource management; 5.7.7 Section 7 - Product realisation
- 5.7.8 Section 8 - Measurement, analysis and improvement5.8 ISO 9004:2000 Quality Managment Systems - Guidelines for performance improvement; 6. How quality helps during a Product's Life Cycle; 6.1 Design stage; 6.2 Manufacturing stage; 6.3 Acceptance stage; 6.4 In-service stage; 6.5 End of life stage; 7. Who controls quality in an organisation?; 7.1 Management; 7.2 Quality Management Team; 7.2.1 Quality Manager; 7.2.2 Chief Quality Assurance Inspector; 7.2.3 Section Quality Assurance Inspectors; 7.2.4 Quality Assurance personnel; 7.2.5 The staff; 7.3 Quality Assurance resources
- 8. What are the purchaser's responsibilities?
