Tricker, R., & Sherring-Lucas, B. (2001). ISO 9001: 2000 in brief (1st edition.). Butterworth-Heinemann.
Cita Chicago Style (17a ed.)Tricker, Ray, y Bruce Sherring-Lucas. ISO 9001: 2000 in Brief. 1st edition. Oxford, England: Butterworth-Heinemann, 2001.
Cita MLA (9a ed.)Tricker, Ray, y Bruce Sherring-Lucas. ISO 9001: 2000 in Brief. 1st edition. Butterworth-Heinemann, 2001.
Precaución: Estas citas no son 100% exactas.