The Managers Pocket Guide to Employee Relations

This pocket guide is packed with insight and key skills for those new to the process of management or anyone needing new ideas and tools concerning relationship management. It provides survey materials to help managers evaluate and assess skills and policies in order to identify areas where change m...

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Detalles Bibliográficos
Autor principal: Fitzwater, Terry (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amherst : HRD Press 1999.
Edición:1st edition
Colección:Managers Pocket Guide Series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627908606719
Tabla de Contenidos:
  • Table of Contents; Preface; Introduction; Ch 1 - Communications; Ch 2 - Satisfaction Surveys; Ch 3 - Alternative Dispute Resolution; ch 4 - Retention Through Satisfaction; Ch 5 - Understanding Employment Laws & Regulations; Appendix 1; Appendix 2; Index