The human touch personal skills for professional success

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coach...

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Bibliographic Details
Main Author: Paul, Debra (-)
Other Authors: Cadle, James, Thomas, Phillipa
Format: eBook
Language:Inglés
Published: London : British Computer Society 2012.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627906806719
Description
Summary:Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Item Description:Description based upon print version of record.
Physical Description:1 online resource (256 p.)
Bibliography:Includes bibliographical references.
ISBN:9781628702552
9781780171388
9781780171371
9781780171395