E-mail in an instant 60 ways to communicate with style and impact
Surveys show that people in corporations receive an average of 175 messages per day. Topping the list is e-mail, surpassing voice mail, faxes, and telephone messages as the most frequent type of message received. While e-mail is the biggest communication tool for business use, its remote nature—whic...
Otros Autores: | , |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Franklin Lakes, NJ :
Career Press
[2009]
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Edición: | 1st edition |
Colección: | In an Instant
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627890506719 |
Tabla de Contenidos:
- Assess your e-mail savvy
- Be concise and to the point
- Prioritize your paragraphs
- Discover the secret of sensory language
- Mirror key words
- Be formal with neutral language
- Make your emails action packed
- Make effective requests
- Use the e.m.a.i.l. acronym
- Say no with style
- Engage the expressive style
- Step into the straight shooter style
- Ease into the nice and easy style
- Be part of the problem solving style
- Start with a salutation
- Craft a compelling subject line
- Sign off with substance
- Go easy on the cc
- Bcc with caution
- Consider attachment options
- Open attachments with care
- Shorten your sentences
- Vary your sentence length
- Choose your sentence style with care
- Put the apostrophe in its place
- Consider the common commac
- Save time with contractions
- Capitalize on cue
- Use the trusty transition
- Master the most misspelled words
- Sharpen your spelling
- Don't get hung up on homophones
- Avoid the ten top email mistakes
- Get a grip on the jargon
- Don't fan the flames
- Nix the negative filters
- Beware obscure emoticons
- Sort through spam
- Avoid phishing like the plague
- Beef up your email security
- Set up a responsible rant
- Keep cultural differences in mind
- Create an email policy
- Write an email policy
- Brainstorm possible problem causes
- Evaluate possible problem causes
- Brainstorm possible problem solutions
- Evaluate and agree on the problem solution
- Find an email marketing service
- Plan an email marketing newsletter
- Send out an email marketing newsletter
- Get good at instant messaging
- Study your im shorthand
- Email on a pda
- Use pop and imap
- Know when to stop
- Don't use email
- Manage your files
- Set up your filing system.
- Zero out your in box.