Managing conflict with direct reports
Conflict is inevitable when people work together, and it's one of the most difficult challenges facing managers. But it's a challenge that successful leaders learn to address. Managers who develop an understanding of difference without judgment and are willing to see more than one perspect...
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| Otros Autores: | , , |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Greensboro, N.C. :
Center for Creative Leadership
c2002.
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| Edición: | 1st edition |
| Colección: | Report (Center for Creative Leadership) ;
no. 418. Ideas into action guidebooks. |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627881106719 |
Tabla de Contenidos:
- Title Page; Table of Contents; Conflict and Resolution; Conflict with Direct Reports Is a Special Case; Managing the Relationship; Managing the Work; A Process for Managing Conflict; Recognising Both Sides of the Conflict; Preparing for a Conflict Resolution Session; During the Conflict Resolution Session; After the Conflict Resolution Session; Managing Conflict for Success and Development; Suggested Readings; Background; Key Point Summary; Lead Contributors
