Cita APA (7a ed.)

Figallo, C., & Rhine, N. (2002). Building the knowledge management network: Best practices, tools, and techniques for putting conversation to work (1st edition.). John Wiley.

Cita Chicago Style (17a ed.)

Figallo, Cliff, y Nancy Rhine. Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work. 1st edition. New York: John Wiley, 2002.

Cita MLA (9a ed.)

Figallo, Cliff, y Nancy Rhine. Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work. 1st edition. John Wiley, 2002.