The intimate supply chain leveraging the supply chain to manage the customer experience

Presents a paradigm shift in supply chain thinking. This book explains how effective supply chain management must start with the aim of being as intimate with the customer as possible in order to bring total value to the customer's experience.

Detalles Bibliográficos
Autor principal: Ross, David Frederick, 1948- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton : CRC Press/Taylor & Francis c2008.
Edición:1st edition
Colección:Series on resource management.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627846106719

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