The intimate supply chain leveraging the supply chain to manage the customer experience
Presents a paradigm shift in supply chain thinking. This book explains how effective supply chain management must start with the aim of being as intimate with the customer as possible in order to bring total value to the customer's experience.
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Boca Raton :
CRC Press/Taylor & Francis
c2008.
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Edición: | 1st edition |
Colección: | Series on resource management.
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Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627846106719 |