Ross, D. F. (2008). The intimate supply chain: Leveraging the supply chain to manage the customer experience (1st edition.). CRC Press/Taylor & Francis.
Cita Chicago Style (17a ed.)Ross, David Frederick. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience. 1st edition. Boca Raton: CRC Press/Taylor & Francis, 2008.
Cita MLA (9a ed.)Ross, David Frederick. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience. 1st edition. CRC Press/Taylor & Francis, 2008.
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