Benchmarking for best practice continuous learning through sustainable innovation
Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading...
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| Format: | eBook |
| Language: | Inglés |
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Oxford ; Woburn, MA :
Butterworth Heinemann
1998.
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627825806719 |
| Summary: | Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.Professor Mohamed Zairi is an international expert and leading figure in t |
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| Item Description: | Description based upon print version of record. |
| Physical Description: | 1 online resource (511 p.) |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781136426575 9781282380554 9786612380556 9780080499994 |
