Working with difficult people
Extensively updated, a must-have guide to handling the most challenging coworkers.
| Autor principal: | |
|---|---|
| Otros Autores: | , |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM
c2009.
|
| Edición: | 2nd ed |
| Colección: | WorkSmart
|
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627822106719 |
Tabla de Contenidos:
- How difficult are you?
- Stop, look, and listen
- Maximizing your power
- It's not (always) personal, it's (often) business
- Planning your strategy
- Working with difficult superiors
- Working with difficult subordinates
- Corporate culture and difficult people
- Mean and angry
- Suspicious
- Pessimists
- Cynics
- Shy and quiet
- How do I love me?
- Extreme competitiveness
- Overcontrolling
- It takes two to make a toady
- Lessons: handling all kinds of difficult people.
