Evenson, R. (2013). Powerful phrases for dealing with difficult people: Over 325 ready-to-use words and phrases for working with challenging personalities (1st edition.). AMACOM American Management Association.
Chicago Style (17th ed.) CitationEvenson, Renee. Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-use Words and Phrases for Working with Challenging Personalities. 1st edition. New York: AMACOM American Management Association, 2013.
MLA (9th ed.) CitationEvenson, Renee. Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-use Words and Phrases for Working with Challenging Personalities. 1st edition. AMACOM American Management Association, 2013.
Warning: These citations may not always be 100% accurate.
