Cita APA (7a ed.)

Michelli, J. A. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people (1st edition.). McGraw-Hill Education.

Cita Chicago Style (17a ed.)

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. 1st edition. New York: McGraw-Hill Education, 2014.

Cita MLA (9a ed.)

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. 1st edition. McGraw-Hill Education, 2014.