Training on trial how workplace learning must reinvent itself to remain relevant

The defendants-corporate training programs-are hereby charged with failing to deliver results. Is yours guilty?

Detalles Bibliográficos
Autor principal: Kirkpatrick, James D., 1952- (-)
Otros Autores: Kirkpatrick, Wendy Kayser
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : AMACOM c2010.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627807506719
Tabla de Contenidos:
  • Contents; Foreword; Preface and Acknowledgments; 1 The Case Against Us; 2 Taking the Case; 3 The Foundation of Our Defense; 4 Step 1. Pledge to Work Together; 5 Step 2. Address Important Jury Issues; 6 Step 3. Refine Expectations to Define Outcomes; 7 Step 4. Target Critical Behaviors and Required Drivers; 8 Step 5. Identify Necessities for Success; 9 Step 6. Execute the Initiative; 10 Step 7. ROE[sup(SM)], or Return on Expectations[sup(SM)]; 11 Examples from Our Stars; 12 Call to Action; Index