Resolving conflicts at work ten strategies for everyone on the job

The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the...

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Bibliographic Details
Main Author: Cloke, Ken, 1941- (-)
Other Authors: Goldsmith, Joan
Format: eBook
Language:Inglés
Published: San Francisco : Jossey-Bass 2011.
Edition:3rd ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627794506719
Description
Summary:The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core
Item Description:Description based upon print version of record.
Physical Description:1 online resource (402 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9781118010624
9781283082075
9786613082077
9781118010822
9781118010815