Employee surveys that work improving design, use, and organizational impact
Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ens...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Berrett-Koehler Publishers, Inc
[2014]
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| Edición: | First edition |
| Colección: | BK business book.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627782906719 |
Tabla de Contenidos:
- Cover; Contents; Introduction: A Roadmap to Effective Employee Surveys; Part one: Survey Goals, Objectives, and Methods; Chapter one: Goals: Define a Clear Survey Purpose; Chapter two: Objectives: The Pros and Cons of Focusing on Employee Engagement; Chapter three: Methods: Match the Measurement to the Processes, Roles, and Teams; Part two: Design and Delivery; Chapter four: Good Survey Practices: Don't Reinvent the Wheel; Chapter five: Anonymity vs. Insights: Confidentiality and Organizational Data Matching; Part three: Survey Analysis, Interpretation, and Action Taking
- Chapter six: KISS: The Power and Pitfalls of SimplicityChapter seven: The Big Picture: What, How, Why, and Who of Statistical Modeling; Chapter eight: Reaching Conclusions: Benchmarking and Statistical versus Meaningful Differences; Chapter nine: Moving Forward: Reporting and Taking Action; Resources; References; Index; A; B; C; D; E; F; G; I; J; L; M; O; P; Q; R; S; T; V; Acknowledgments; About the author
