Improving business process performance gain agility, create value, and achieve success
The managerial practices that drove industry for decades have become increasingly insufficient to support the increasing rate of change. Without adequate quantitative understanding of the progress made to achieve organizational goals, corporations quickly lose their competitive edge. They are consta...
| Other Authors: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Boca Raton :
CRC Press
2011.
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627780506719 |
Table of Contents:
- Front Cover; Contents; Foreword; Introduction; Acknowledgments; The Author; Chapter 1: The Paradigm; Chapter 2: The Change; Chapter 3: Dynamic Balance of Strategy and Performance; Chapter 4: Impact Framework; Chapter 5: Business: The Value Planning Domain; Chapter 6: Value Management Domain; Chapter 7: Value Sustainment Domain; Chapter 8: Business Process Management: It Is All about Strategy and Outcomes!; Chapter 9: Tools of Probletunity; Chapter 10: Dashboards and Scorecards; Conclusion; Appendix A: Business Activity Monitoring and Simulation
- Appendix B: Driving Auto Dealer to Performance against Strategic ObjectivesAppendix C: Development and Implementation of Human Capital Measures and Dashboards: Lessons Learned; Appendix D: Clinical Trial Process Specification; Back Cover
