Cita APA (7a ed.)

Willcocks, L., & Graeser, V. (2001). Delivering IT and e-business value (1st edition.). Butterworth-Heinemann.

Cita Chicago Style (17a ed.)

Willcocks, Leslie, y Valerie Graeser. Delivering IT and E-business Value. 1st edition. Oxford ; Boston, Mass.: Butterworth-Heinemann, 2001.

Cita MLA (9a ed.)

Willcocks, Leslie, y Valerie Graeser. Delivering IT and E-business Value. 1st edition. Butterworth-Heinemann, 2001.