Cita APA (7a ed.)

Friedlein, A. (2003). Maintaining and evolving successful commercial web sites: Managing change, content, customer relationships, and site measurement (1st edition.). Morgan Kaufmann.

Cita Chicago Style (17a ed.)

Friedlein, Ashley. Maintaining and Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement. 1st edition. Amsterdam ; San Francisco, CA: Morgan Kaufmann, 2003.

Cita MLA (9a ed.)

Friedlein, Ashley. Maintaining and Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement. 1st edition. Morgan Kaufmann, 2003.