Living service how to deliver the service of the future today
‘" Living Service will revolutionize service industries in the same way that lean thinking revolutionized manufacturing.’" -Professor Ikujiro Nonaka, author of The Knowledge-creating Company "...uplifting, fascinating, provoking ... Living Service is a must- read for anyone working in...
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Harlow, England ; New York :
FT Prentice Hall
2009, c2008.
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Edición: | 1st edition |
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Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627747406719 |
Tabla de Contenidos:
- Mind Kokoro
- Body Karada
- Soul Tamashii.