Living service how to deliver the service of the future today

‘" Living Service will revolutionize service industries in the same way that lean thinking revolutionized manufacturing.’" -Professor Ikujiro Nonaka, author of The Knowledge-creating Company "...uplifting, fascinating, provoking ... Living Service is a must- read for anyone working in...

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Detalles Bibliográficos
Autor principal: Silvester, Marc (-)
Otros Autores: Ahmed, Mohi
Formato: Libro electrónico
Idioma:Inglés
Publicado: Harlow, England ; New York : FT Prentice Hall 2009, c2008.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627747406719
Tabla de Contenidos:
  • Mind Kokoro
  • Body Karada
  • Soul Tamashii.