Living service how to deliver the service of the future today

‘" Living Service will revolutionize service industries in the same way that lean thinking revolutionized manufacturing.’" -Professor Ikujiro Nonaka, author of The Knowledge-creating Company "...uplifting, fascinating, provoking ... Living Service is a must- read for anyone working in...

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Bibliographic Details
Main Author: Silvester, Marc (-)
Other Authors: Ahmed, Mohi
Format: eBook
Language:Inglés
Published: Harlow, England ; New York : FT Prentice Hall 2009, c2008.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627747406719
Table of Contents:
  • Mind Kokoro
  • Body Karada
  • Soul Tamashii.