Cita APA (7a ed.)

Maurer, R., & Hirschman, L. A. (2013). The spirit of kaizen: Creating lasting excellence one small step at a time (1st edition.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Maurer, Robert, y Leigh Ann Hirschman. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. 1st edition. New York: McGraw-Hill, 2013.

Cita MLA (9a ed.)

Maurer, Robert, y Leigh Ann Hirschman. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. 1st edition. McGraw-Hill, 2013.