CMMI for services guidelines for superior service
CMMI ® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a p...
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | eBook |
| Language: | Inglés |
| Published: |
Upper Saddle River, N.J. :
Addison-Wesley
c2010.
|
| Edition: | 1st edition |
| Series: | SEI series in software engineering.
|
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627715506719 |
