Making teams work how to form, measure, and transition today's teams
Successfully achieve business objectives through the use of teams.
Autor principal: | |
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Autor Corporativo: | |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York :
American Management Association
c2001.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627710806719 |
Tabla de Contenidos:
- Machine generated contents note: About This Course
- How to Take This Course
- Pre-Test
- 1 The Business Case for Teams
- Many Problems
- One Solutionwith Variations
- Example 1: Union Sanitary District (USD)
- Example 2: Y2K Vigilantes at Gartner
- Example 3: AXAs eDOX Team
- Example 4: Gartner's WCW 2000 Team
- Just What Is a Team Anyway?
- Why Teams Outperform Individuals
- Teams vs. Teamwork
- Kinds of Teams
- Recap
- Review Questions
- 2 When to Form Teams
- Ready for Teams? Not Yet
- Three Situations That Cry Out for Teams
- Warning: Crisis Ahead
- Needed& Do More with Less
- The Moving Target: Continuous Improvement
- Teams Make (Dollars and) Sense
- Three Conditions Needed for Success
- Condition 1: Long-Term, Visible Management Support
- Condition 2: Willingness to Fail and Learn from It
- Condition 3: Zeal for Acquiring New Skills
- When Teamwork Works Better Than Teams
- Absent: The Three Conditions
- Nobody Trusts Nobody
- Sharing Information Is Enough
- Individual Contributions Are Enough
- Advocating for Teams
- Recap
- Review Questions
- 3 Characteristics of Successful Teams
- What Successful Teams Have, Reviewed
- What Successful Teams Do
- A Most Unusual Investment Firm
- Recap
- Review Questions
- 4 Getting off to a Good Start
- Start-Up Steps
- One More Giant Step for New Teams
- Catching Up
- Recap
- Review Questions
- 5 What Team Leaders Do
- It's Never Lonely at the TopIt's Way Too Lively
- Responsibilities of Team Leaders
- Track Progress and Coordinate the Work
- Keep the Team Focused on Performance Goals
- Motivate Team Members
- Facilitate Team Meetings
- Facilitate Team Problem Solving and Decision Making
- Remove Obstacles
- Report to Upper Management
- Relate to Outside Stakeholders
- Additional Responsibilities of Project Team Leaders
- Additional Leadership Roles in Permanent Work Unit Teams
- Responsibilities of Executive Sponsors
- How One Sponsor Defined His Role
- Recap
- Review Questions
- 6 What Team Members Do
- What You Should Expect from Team Members
- Task-Related Responsibilities
- People-Related Responsibilities
- Team Process Responsibilities
- Assessing Team Member Performance
- Recap
- Review Questions
- 7 Measuring Team Effectiveness
- Measuring Team Effectiveness at AMD
- What to Measure
- Start with the Right Goals
- Measure Processes as Well as Outcomes
- Measure All the Team's Accomplishments
- Measure Individual Contributions as Well as Team Performance
- How to Measure
- Recap
- Review Questions
- 8 Hurdling Obstacles
- Resistance to Teaming
- Converting the Unbelievers
- Resistance from the Outside
- Conflicting Priorities
- Lack of Cooperation Among Teams
- Intra-Team Dissention
- Individual Performance Problems
- Loss of Focus
- Slow Pace of Organizational Change
- Inconsistent Management Support
- Recap
- Review Questions
- 9 Handling Team Transitions
- New Team Member
- New Leader
- New Goals
- Closure When Goals Are Met
- Recap
- Review Questions
- Bibliography
- Post-Test
- Index.