Making teams work how to form, measure, and transition today's teams

Successfully achieve business objectives through the use of teams.

Detalles Bibliográficos
Autor principal: Deeprose, Donna (-)
Autor Corporativo: American Management Association (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : American Management Association c2001.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627710806719
Tabla de Contenidos:
  • Machine generated contents note: About This Course
  • How to Take This Course
  • Pre-Test
  • 1 The Business Case for Teams
  • Many Problems
  • One Solutionwith Variations
  • Example 1: Union Sanitary District (USD)
  • Example 2: Y2K Vigilantes at Gartner
  • Example 3: AXAs eDOX Team
  • Example 4: Gartner's WCW 2000 Team
  • Just What Is a Team Anyway?
  • Why Teams Outperform Individuals
  • Teams vs. Teamwork
  • Kinds of Teams
  • Recap
  • Review Questions
  • 2 When to Form Teams
  • Ready for Teams? Not Yet
  • Three Situations That Cry Out for Teams
  • Warning: Crisis Ahead
  • Needed& Do More with Less
  • The Moving Target: Continuous Improvement
  • Teams Make (Dollars and) Sense
  • Three Conditions Needed for Success
  • Condition 1: Long-Term, Visible Management Support
  • Condition 2: Willingness to Fail and Learn from It
  • Condition 3: Zeal for Acquiring New Skills
  • When Teamwork Works Better Than Teams
  • Absent: The Three Conditions
  • Nobody Trusts Nobody
  • Sharing Information Is Enough
  • Individual Contributions Are Enough
  • Advocating for Teams
  • Recap
  • Review Questions
  • 3 Characteristics of Successful Teams
  • What Successful Teams Have, Reviewed
  • What Successful Teams Do
  • A Most Unusual Investment Firm
  • Recap
  • Review Questions
  • 4 Getting off to a Good Start
  • Start-Up Steps
  • One More Giant Step for New Teams
  • Catching Up
  • Recap
  • Review Questions
  • 5 What Team Leaders Do
  • It's Never Lonely at the TopIt's Way Too Lively
  • Responsibilities of Team Leaders
  • Track Progress and Coordinate the Work
  • Keep the Team Focused on Performance Goals
  • Motivate Team Members
  • Facilitate Team Meetings
  • Facilitate Team Problem Solving and Decision Making
  • Remove Obstacles
  • Report to Upper Management
  • Relate to Outside Stakeholders
  • Additional Responsibilities of Project Team Leaders
  • Additional Leadership Roles in Permanent Work Unit Teams
  • Responsibilities of Executive Sponsors
  • How One Sponsor Defined His Role
  • Recap
  • Review Questions
  • 6 What Team Members Do
  • What You Should Expect from Team Members
  • Task-Related Responsibilities
  • People-Related Responsibilities
  • Team Process Responsibilities
  • Assessing Team Member Performance
  • Recap
  • Review Questions
  • 7 Measuring Team Effectiveness
  • Measuring Team Effectiveness at AMD
  • What to Measure
  • Start with the Right Goals
  • Measure Processes as Well as Outcomes
  • Measure All the Team's Accomplishments
  • Measure Individual Contributions as Well as Team Performance
  • How to Measure
  • Recap
  • Review Questions
  • 8 Hurdling Obstacles
  • Resistance to Teaming
  • Converting the Unbelievers
  • Resistance from the Outside
  • Conflicting Priorities
  • Lack of Cooperation Among Teams
  • Intra-Team Dissention
  • Individual Performance Problems
  • Loss of Focus
  • Slow Pace of Organizational Change
  • Inconsistent Management Support
  • Recap
  • Review Questions
  • 9 Handling Team Transitions
  • New Team Member
  • New Leader
  • New Goals
  • Closure When Goals Are Met
  • Recap
  • Review Questions
  • Bibliography
  • Post-Test
  • Index.