Operational risk and resilience
Well publicised failures in risk management have appeared with shocking frequency over the past few years. Affected firms can suffer significant commercial damage or even bankruptcy as a result. Only now is there a growing realisation that risk management is a key management responsibility. This boo...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Oxford ; Boston :
Butterworth-Heinemann
2001.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627699806719 |
Tabla de Contenidos:
- Front Cover; Operational Risk and Resilience; Copyright Page; Contents; Foreword; Acknowledgements; Chapter 1. Risk management overview; Introduction to operational risk management; Rethinking risk; Operational risk and business change; The benefits of operational risk management; Living in a goldfish bowl - reputation and operational risk; Chapter 2. Operational integrity; Introduction; Building a supporting operational risk management architecture; Establishing policy and organization; Designing and implementing operational controls; Creating an insurance strategy
- Chapter 3. Operational deliveryIntroduction; Capacity management; Human resource management; Supplier management; Service management; Sourcing management; Project management; Crisis management; Chapter 4. Operational risk issues for the twenty-first century; Introduction; Financial institutions at the leading edge; Changes in the e-business world; Risk and restructuring; Corporate governance pressures; Further reading; Index
