Mike Meyers' CompTIA A+ Certification Passport, Fifth Edition (Exams 220-801 & 220-802

From the #1 Name in Professional Certification Get on the fast track to becoming CompTIA A+ certified with this affordable, portable study tool. Inside, certification training expert Mike Meyers guides you on your career path, providing expert tips and sound advice along the way. With an intensive f...

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Detalles Bibliográficos
Otros Autores: Meyers, Michael Author (author), Jernigan, Scott (-), Crayton, Christopher A.
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] McGraw Hill Osborne 2012
Edición:5th ed
Colección:Mike Meyers' Certficiation Passport
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627681706719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • About the Authors
  • Contents at a Glance
  • Contents
  • Acknowledgments
  • Check-In
  • 1. The Art of the Tech
  • Objective 1.01 How Computers Work
  • Objective 1.02 Dealing with Customers
  • Eliciting Answers
  • Integrity
  • Respect
  • Assertiveness
  • Objective 1.03 Troubleshooting Methodology
  • Tech Toolkit
  • Backup
  • Steps
  • Analyze
  • Test
  • Complete
  • Checkpoint
  • Review Questions
  • Review Answers
  • 2. Ports and Connectors
  • Objective 2.01 Legacy Multifunction Ports
  • Serial Ports
  • Parallel Ports
  • Objective 2.02 Standard Single-Function Ports
  • The Keyboard Port
  • The Mouse Port
  • Video Ports
  • Audio Ports
  • Multimedia Ports
  • MIDI/Joystick Ports
  • Modem Ports
  • Network Interface Ports
  • eSATA Ports
  • Objective 2.03 Modern Multifunction Ports
  • USB
  • IEEE 1394
  • SCSI
  • Thunderbolt
  • Checkpoint
  • Review Questions
  • Review Answers
  • 3. Maintenance and Safety Precautions
  • Objective 3.01 Cleaning and Maintenance Procedures
  • Liquid Cleaning Compounds
  • Clean or Soapy Water
  • Denatured Alcohol
  • Glass Cleaner
  • Vinegar and Water Solution
  • Commercial Computer Cleaning Solutions
  • Cleaning Tools
  • Canned Air
  • Lint-Free Cloths
  • Brushes and Swabs
  • Non-Static Vacuums
  • Cleaning the Outside of the PC, Monitor, and Peripherals
  • Mice
  • Keyboards
  • Monitor Screens
  • Cleaning Contacts, Connectors, Motherboard, and Components
  • Contacts and Connectors
  • Motherboards and Components
  • Objective 3.02 Component Protection and Storage
  • Power Problems
  • Saving Your PC from Electrical Problems
  • Uninterruptible Power Supplies
  • Standby Power Systems
  • Online UPS
  • Line-Interactive UPS
  • Surge Suppressors
  • Unplug Your PC
  • EMI Noise Filters
  • Storing Components for Future Use
  • Storage Environment
  • Electrical Precautions
  • Moisture.
  • Objective 3.03 Electrostatic Discharge Precautions and Procedures
  • Types of ESD
  • Catastrophic ESD Damage
  • Hidden ESD Damage
  • ESD Degradation
  • Common ESD Protection Devices
  • Antistatic Wrist and Ankle Straps
  • Antistatic Mats
  • Antistatic Floor Mats
  • Antistatic Bags
  • Objective 3.04 Safety and Environmental Issues
  • Tech-Controlled Factors
  • What to Wear
  • Control Those Cords!
  • Use the Right Tool for the Job
  • Heavy Devices
  • Incident Reports
  • Environmental Factors
  • High-Voltage Equipment
  • Power Supplies
  • Monitors
  • Fires
  • Objective 3.05 Special Disposal Procedures and Environmental Protection Guidelines
  • Batteries
  • CRTs
  • Toner and Inkjet Cartridges
  • Chemical Solvents and Cans
  • Material Safety Data Sheet
  • Checkpoint
  • Review Questions
  • Review Answers
  • 4. Motherboards, Power Supplies, and Cases
  • Objective 4.01 Motherboards
  • Chipsets
  • Traditional Chipsets
  • Modern Chipsets
  • Post-Modern Chipsets
  • Motherboard Form Factors
  • ATX
  • ITX
  • NLX
  • Proprietary Form Factors
  • Motherboard Connections
  • Installing a Motherboard
  • Motherboard Fan Connections
  • Front Panel Connections
  • Troubleshooting Motherboards
  • Objective 4.02 Power Supplies
  • Power Supply Form Factors
  • Power Supply Connectors
  • Output: Wattage and Harmonics
  • Installation Notes
  • Troubleshooting Power Supplies
  • Objective 4.03 Cases
  • Checkpoint
  • Review Questions
  • Review Answers
  • 5. CPUs
  • Objective 5.01 CPU Technology
  • Inside the CPU
  • Arithmetic Logic Unit
  • Registers
  • Floating-Point Unit
  • Cache Memory
  • Address Space
  • Concepts
  • Pipeline
  • Clock Speed
  • Multipliers
  • Performance Ratings
  • CPU Packages
  • Voltage Regulator Modules
  • Variations
  • Enhanced Registers
  • Hyper-Threading
  • 64-Bit Processors
  • Multicore CPUs
  • Mobile CPUs
  • Throttling
  • Virtualization Support.
  • Integrated Memory Controller
  • Integrated Graphics Processing Unit
  • Recommending a CPU
  • Objective 5.02 Installing CPUs
  • Compatibility Issues
  • CPU Physical Installation
  • Installing the Cooling System
  • Installing a Liquid Cooling System
  • Overclocking
  • Objective 5.03 Troubleshooting CPUs
  • Installation Problems
  • Heat Issues
  • Checkpoint
  • Review Questions
  • Review Answers
  • 6. RAM
  • Objective 6.01 RAM Overview
  • RAM Form Factors
  • SIMM
  • DIMM
  • RIMM
  • RAM Packaging
  • Memory Banks
  • Memory Channels
  • RAM Types
  • Asynchronous RAM
  • SDRAM
  • RDRAM
  • DDR SDRAM
  • DDR2
  • DDR3
  • Error-Checking RAM: Parity and ECC
  • Objective 6.02 Handling and Installing RAM
  • Handling RAM
  • Installing RAM Modules
  • Confirm RAM Installation
  • Objective 6.03 Troubleshooting RAM Errors
  • False Memory Errors
  • Common Symptoms of RAM Errors
  • Common Causes of RAM Errors
  • Checkpoint
  • Review Questions
  • Review Answers
  • 7. BIOS and CMOS
  • Objective 7.01 Boot Process and POST
  • Power-on/CPU Wakes
  • POST
  • POST Error Codes
  • Beep Codes
  • Numeric and Text Codes
  • POST Cards
  • OS Loads
  • Objective 7.02 System ROM
  • Objective 7.03 System BIOS and CMOS Setup Utility
  • System BIOS
  • Updating the System BIOS
  • CMOS Setup Utility
  • Entering the CMOS Setup Utility
  • Replacing the CMOS Battery
  • Checkpoint
  • Review Questions
  • Review Answers
  • 8. Hard Drives
  • Objective 8.01 Hard Drive Technologies
  • ATA
  • PATA
  • SATA
  • eSATA
  • SCSI
  • SCSI Chains
  • SCSI IDs
  • Termination
  • Objective 8.02 Installing Hard Drives
  • Choosing Your Drive
  • Jumpers and Cabling on PATA Drives
  • Cabling SATA Drives
  • Connecting SCSI Drives
  • Objective 8.03 Partitioning and Formatting
  • Partitioning
  • Basic Disks
  • Dynamic Disks
  • How to Partition Using Disk Management
  • Formatting
  • FAT
  • FAT32
  • NTFS
  • Disk Quotas
  • FAT64.
  • How to Format a Partition
  • Partitioning and Formatting During Installation
  • Objective 8.04 Protecting Data with RAID
  • Implementing RAID
  • Objective 8.05 Maintaining and Troubleshooting Hard Drives
  • Maintenance
  • Error-Checking
  • Defragmentation
  • Disk Cleanup
  • Disk Management
  • Troubleshooting
  • Installation Errors
  • Data Corruption
  • Dying Hard Drive
  • Troubleshooting RAID
  • Checkpoint
  • Review Questions
  • Review Answers
  • 9. Removable Media
  • Objective 9.01 Floppy Drives
  • Installing Floppy Drives
  • Inserting Ribbon Cables
  • Power
  • CMOS
  • Objective 9.02 Flash Memory
  • USB Thumb Drives
  • Flash Cards
  • Card Readers
  • Maintaining and Troubleshooting Flash Media
  • Objective 9.03 Optical Drives
  • Capacity
  • Speed
  • Installing Optical Drives
  • Blu-ray Disc Drive Considerations
  • ISO Files
  • Troubleshooting Optical Drives and Discs
  • Objective 9.04 Tape Drives
  • Objective 9.05 External Drives
  • Connection Types
  • Uses for External Drives
  • Checkpoint
  • Review Questions
  • Review Answers
  • 10. Peripherals and Specialty PCs
  • Objective 10.01 Input Devices
  • Keyboards
  • Pointing Devices
  • Imaging Tools
  • Scanners
  • Digital Cameras
  • Camcorders
  • Web Cameras
  • Multimedia Devices
  • Game Controllers
  • Specialty Input Devices
  • Biometric Devices
  • Bar Code Readers
  • Touch Screens
  • Graphics Tablets
  • KVM Switches
  • Objective 10.02 Adapter Cards
  • PCI
  • AGP
  • PCI-X
  • Mini-PCI
  • PCI Express
  • Installing Expansion Cards
  • Step 1: Knowledge
  • Step 2: Physical Installation
  • Step 3: Device Drivers and Other Software
  • Step 4: Verification
  • Troubleshooting Expansion Cards
  • Device Manager
  • Objective 10.03 Output Devices
  • Sound
  • Video
  • Video Cards
  • Monitors
  • CRT Monitors
  • Resolution
  • LCD Monitors
  • LCD Resolution
  • LCD Technologies
  • LCD Components
  • Contrast Ratio.
  • Add-on Filters
  • Projectors
  • Common Features
  • Adjustments
  • Power Conservation
  • Display Settings
  • Troubleshooting Video
  • Troubleshooting Video Cards/Drivers
  • Troubleshooting Monitors
  • Objective 10.04 Specialty PCs
  • Checkpoint
  • Review Questions
  • Review Answers
  • 11. Printers
  • Objective 11.01 Types of Printers
  • Impact Printers
  • Inkjet Printers
  • Dye-Sublimation Printers
  • Thermal Printers
  • Laser and LED Printers
  • Laser Printer Parts
  • The Laser Printing Process
  • Other Laser Printer Components
  • Objective 11.02 Installing Printers
  • Printer Languages
  • Physical Connection
  • Setting Up Printers
  • Optimizing Print Performance
  • Calibration
  • Objective 11.03 Troubleshooting Printers
  • Feed and Output
  • Problems with Friction-Feed Mechanisms
  • Problems with Tractor-Feed Mechanisms
  • Printer Errors
  • Out-of-Paper Errors
  • Input/Output Errors
  • Incorrect Port Mode Errors
  • No Default Printer Errors
  • Toner Low and Ink Low Errors
  • Access Denied
  • Print Quality
  • Impact Print Quality Issues
  • Inkjet Print Quality Issues
  • Laser Print Quality Issues
  • General Print Quality Issues
  • Objective 11.04 Maintenance
  • Cleaning Impact Printers
  • Cleaning Inkjet Printers
  • Cleaning Thermal and Dye-Sublimation Printers
  • Cleaning Laser Printers
  • Periodic Maintenance of Laser Printers
  • Checkpoint
  • Review Questions
  • Review Answers
  • 12. Portable Computers
  • Objective 12.01 Upgrading and Repairing Laptop Computers
  • Disassembly Process
  • Repairing Without the Manual
  • Standard Upgrades
  • RAM
  • How to Add or Replace RAM
  • HDD/SSD
  • Hardware Replacement
  • Components
  • Integral Parts
  • Objective 12.02 Portable PC Features
  • Keyboard Quirks
  • Pointing Devices
  • Display Options
  • Portable-Specific Expansion Slots
  • PCMCIA
  • Parallel PC Cards
  • ExpressCard
  • Storage Card Slots.
  • General-Purpose Ports.