The manager's pocket guide to emotional intelligence from management to leadership
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competenci...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Amherst, Mass. :
HRD Press
c2000.
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| Edición: | 1st edition |
| Colección: | Managers Pocket Guide Series
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627667206719 |
Tabla de Contenidos:
- Table of Contents; Foreword; Chapter 1: Defining Emotional Intelligence (EQ); Chapter 2 : The Science Behind Emotional Intelligence; Chapter 3 : Assessing Emotional Intelligence; Chapter 4: The Fundamentals of Emotional Intelligence; Chapter 5 : The Role of Self-Awareness in Emotional Intelligence; Chapter 6: The Role of Self-Confidence in Emotional Intelligence; Chapter 7: The Role of Self-Control in Emotional Intelligence; Chapter 8: The Role of Empathy in Emotional Intelligence; Chapter 9 : Motivation and Emotional Intelligence; Chapter 10: Social Competency and Emotional Intelligence
- Chapter 11: Promoting Emotional Intelligence in Others: Developing an EmployeeChapter 12 : Putting EQ to Wokr: The Team; Conclusion; About the Author
