The manager's pocket guide to emotional intelligence from management to leadership

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competenci...

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Detalles Bibliográficos
Autor principal: Sterrett, Emily A. (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press c2000.
Edición:1st edition
Colección:Managers Pocket Guide Series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627667206719

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