From difficult to disturbed understanding and managing dysfunctional employees
How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it’s something as common as being introverted or extroverted . . . or something m...
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| Autor Corporativo: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM/American Management Association
c2008
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627661706719 |
Tabla de Contenidos:
- Human nature and the practical psychology of work
- Shrinkers and clingers: avoidant and dependent employees
- Emoters and reactors: histrionic and borderline employees
- Preeners and predators: narcissistic and antisocial employees
- Detailers and vigilantes: obsessive-compulsive and paranoid employees
- Oddballs and spoilers: schizoid and passive-aggressive employees
- Working wounded: mental disorders on the job
- Brain alert: neuropsychological disorders at work
- Sick and tired: mind-body syndromes in the workplace
- What a job: managing dysfunctional employees
- Danger zone: handling workplace violence
- Tough at the top: organizational stress management and leadership
- Bibliography and further reading
- Index.
