Interpersonal communication skills in the workplace
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains th...
Main Author: | |
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Corporate Author: | |
Other Authors: | , |
Format: | eBook |
Language: | Inglés |
Published: |
[Saranac Lake, N.Y.] :
American Management Association
c2008.
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Edition: | 2nd ed |
Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627657506719 |
Summary: | Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographi |
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Item Description: | Description based upon print version of record. |
Physical Description: | 1 online resource (182 p.) |
Bibliography: | Includes bibliographical references (p. 145-146) and index. |
ISBN: | 9781283689021 9780761215110 |