All for one 10 strategies for building trusted client partnerships

Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers-from consulting firms to large banks-to confront a series of difficult challenges: How do we create an &...

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Detalles Bibliográficos
Autor principal: Sobel, Andrew, 1955- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, NJ : Wiley c2009.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627633306719
Tabla de Contenidos:
  • ALL FOR ONE: 10 Strategies for Building Trusted Client Partnerships; Contents; Introduction; Part I: A Road Map for Building Trusted Client Partnerships; Chapter 1: Reaching Level 6: Trusted Client Partner; Chapter 2: Employing 10 Integrated Strategies; Part II: The Five Individual Strategies; Chapter 3: Strategy One: Becoming an Agenda Setter; Chapter 4: Strategy Two: Developing Relationship Capital; Chapter 5: Strategy Three: Engaging New Clients; Chapter 6: Strategy Four: Institutionalizing Client Relationships; Chapter 7: Strategy Five: Adding Multiple Layers of Value
  • Part III: The Five Institutional StrategiesChapter 8: Strategy Six: Targeting the Right Clients; Chapter 9: Strategy Seven: Building a Client Leadership Pipeline; Chapter 10: Strategy Eight: Promoting Collaboration; Chapter 11: Strategy Nine: Listening to Clients; Chapter 12: Strategy Ten: Creating a Unique Client Experience; Part IV: Frequently Asked Questions and Conclusion; Chapter 13: Answers to the Most Commonly Asked Questions about Building Client Relationships; Conclusion; Index