Performance analysis knowing what to do and how

Performance Analysis: Knowing What to Do and How. Dale Brethower. In Performance Analysis: Knowing What to Do and How, Dr. Dale Brethower takes a fresh look at finding out what will work to change and improve performance. The book presents a systems thinking approach to improving performance and con...

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Detalles Bibliográficos
Autor principal: Brethower, Dale M. (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amherst, Mass. : HDR Press c2007.
Edición:1st edition
Colección:HTP in action series ; v. 2.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627631306719
Tabla de Contenidos:
  • Table of Contents; Preface; Section I System Thinking: A Way of Looking at Performance Issues; Chapter 1 System Analysis: Attaining Clarity of Direction; Chapter 2 The System Thinking Lens; Chapter 3 Systems Analysis of a Business; Chapter 4 Systems Analysis of a Family; Section II Specifying What Improvement Means; Chapter 5 Anatomy of a Business:Improving Relationships and Making the Numbers; Chapter 6 Anatomy of a Family: Improving Relationships; Section III Specifying Improvement Options:Connecting Interventions to the Past,Present, and Future
  • Chapter 7 Finding out What Will Work and with WhomChapter 8 Specifying the Tactics: Identifying the Mix of Interventions; Appendix A Analysis Tools; Glossary of Terms