Service management for dummies
A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users-both inside and outside the organization-is hard to come by; this accessible book ta...
| Other Authors: | , |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Indianapolis, IN :
Wiley Pub., Inc
2009.
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| Edition: | 1st edition |
| Series: | For Dummies
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| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627604906719 |
