Cita APA (7a ed.)

Phillips, J. J., Breining, M. T., & Phillips, P. P. (2008). Return on investment in meetings and events: Tools and techniques to measure the success of all types of meetings and events. Elsevier/Butterworth-Heinemann.

Cita Chicago Style (17a ed.)

Phillips, Jack J., M. Theresa Breining, y Patricia Pulliam Phillips. Return on Investment in Meetings and Events: Tools and Techniques to Measure the Success of All Types of Meetings and Events. Amsterdam ; Boston: Elsevier/Butterworth-Heinemann, 2008.

Cita MLA (9a ed.)

Phillips, Jack J., et al. Return on Investment in Meetings and Events: Tools and Techniques to Measure the Success of All Types of Meetings and Events. Elsevier/Butterworth-Heinemann, 2008.