Cita APA (7a ed.)

Hoover, J. A. (2007). Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients (ePub edition.). HarperCollins Publishers.

Cita Chicago Style (17a ed.)

Hoover, John Author. Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients. ePub edition. [Place of publication not identified]: HarperCollins Publishers, 2007.

Cita MLA (9a ed.)

Hoover, John Author. Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients. ePub edition. HarperCollins Publishers, 2007.