The Six Sigma way how GE, Motorola, and other top companies are honing their performance
An implementation blueprint for SIX SIGMA! " The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma." John Biedry, VP Quality & Compliance, Sears Home Services. Cost reduction...productivity...
| Otros Autores: | , , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill
2000.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627600306719 |
Tabla de Contenidos:
- Preface
- A guide to the Six Sigma way
- Acknowledgements
- pt. 1. An executive overview of Six Sigma
- ch. 1. A powerful strategy for sustained success
- ch. 2. Key concepts of the Six Sigma System
- ch. 3. Why is Six Sigma succeeding where total quality "failed"?
- ch. 4. Applying Six Sigma to service and manufacturing
- ch. 5. The Six Sigma roadmap
- pt. 2. Gearing up and adapting Six Sigma to your organization
- ch. 6. Is Six sigma right for us now?
- ch. 7. How and where should we start our efforts?
- ch. 8. The politics of Six Sigma : preparing leaders to launch and guide the effort
- ch. 9. Preparing black belts and other key roles
- ch. 10. Training the organizations for Six Sigma
- ch. 11. The key to successful improvement : selecting the right Six Sigma projects
- pt. 3. Implementing Six Sigma : the roadmap and tools
- ch. 12. Identifying core processes and key customers (roadmap step 1)
- ch. 13. Defining customer requirements (roadmap step 2)
- ch. 14. Measuring current performance (roadmap step 3)
- ch. 15. Six Sigma process improvement (roadmap step 4A)
- ch. 16. Six Sigma process design/redesign (roadmap step 4B)
- ch. 17. Expanding & integrating the Six Sigma System (roadmap step 5)
- ch. 18. Advanced Six Sigma tools : an overview
- Conclusion : Twelve keys to success
- Appendix
- Glossary
- References
- Endnotes
- Index.
