Pande, P. S., Cavanagh, R. R., & Neuman, R. P. (2000). The Six Sigma way: How GE, Motorola, and other top companies are honing their performance (1st edition.). McGraw-Hill.
Cita Chicago Style (17a ed.)Pande, Peter S., Roland R. Cavanagh, y Robert P. Neuman. The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. 1st edition. New York: McGraw-Hill, 2000.
Cita MLA (9a ed.)Pande, Peter S., et al. The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. 1st edition. McGraw-Hill, 2000.
Precaución: Estas citas no son 100% exactas.