Outsourcing IT a governance guide
This book offers a guide to the many pitfalls of IT Outsourcing. It provides clear criteria for the application of governance principles to the outsourcing process, and thereby enables readers to implement IT Outsourcing so that it supports overall business goals.
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Ely, U.K. :
IT Governance Pub
2009.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627593806719 |
Tabla de Contenidos:
- CHAPTER 1: A GOVERNANCE OVERVIEW; CHAPTER 2: THE IN-HOUSE IT CHALLENGE; CHAPTER 3: OUTSOURCING CONSIDERATIONS; CHAPTER 4: REACHING THE DECISION; CHAPTER 5: MODELS OF IT OUTSOURCING; CHAPTER 6: PRE-CONTRACT PROCEDURES; CHAPTER 7: THE CONTRACT; CHAPTER 8: THE SERVICE LEVEL AGREEMENT; CHAPTER 9: MANAGING THE CONTRACT, THE SLA AND THE TRANSITION; CHAPTER 10: CONTRACT CHANGE CONTROL; CHAPTER 11: CONTRACT EXIT; CHAPTER 12: CORPORATE GOVERNANCE; CHAPTER 13: IT GOVERNANCE; CHAPTER 14: PROJECT GOVERNANCE; CHAPTER 15: RISK ASSESSMENT; CHAPTER 16: IDENTIFYING THE RISKS
- CHAPTER 17: RISK MANAGEMENT STRUCTURECHAPTER 18: RISK MANAGEMENT STRATEGIES; CHAPTER 19: CONCLUSION: THE GOVERNANCE IMPERATIVE; BIBLIOGRAPHY; FURTHER RESOURCES; ITG RESOURCES
