Courage, C., & Baxter, K. (2005). Understanding your users: A practical guide to user requirements methods, tools, and techniques (1st edition.). Morgan Kaufmann Publishers.
Chicago Style (17th ed.) CitationCourage, Catherine, and Kathy Baxter. Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques. 1st edition. San Francisco, CA: Morgan Kaufmann Publishers, 2005.
MLA (9th ed.) CitationCourage, Catherine, and Kathy Baxter. Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques. 1st edition. Morgan Kaufmann Publishers, 2005.
Warning: These citations may not always be 100% accurate.