Working with Microsoft DynamicsTM CRM 4.0.

Get a practical introduction to Microsoft Dynamics CRM-now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and can be deli...

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Bibliographic Details
Main Author: Snyder, Mike (-)
Other Authors: Steger, Jim
Format: eBook
Language:Inglés
Published: Sebastopol : Microsoft Press 2008.
Edition:2nd ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627565706719
Description
Summary:Get a practical introduction to Microsoft Dynamics CRM-now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and can be delivered as an on-demand service through Microsoft® Office Live. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications-including Microsoft Office Outlook®, Microsoft
Item Description:Description based upon print version of record.
Physical Description:1 online resource (639 p.)
ISBN:9780735642652
9780735643178