Love 'em or lose 'em getting good people to stay

With every employee who walks out the door costing the company up to 200 per cent of their annual salary to replace, retention is one of the most important issues facing businesses. From the CEO to the front-line supervisor, this work gives solutions for engaging and retaining the employees they sim...

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Detalles Bibliográficos
Autor principal: Kaye, Beverly L. (-)
Otros Autores: Jordan-Evans, Sharon, 1946-
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco, California : Berrett-Koehler Publishers 2008.
Edición:4th ed
Colección:A BK business book
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627560406719
Tabla de Contenidos:
  • Contents; Preface; Acknowledgments; Introduction; 1 ASK: What Keeps You?: Do you know what they want?; 2 BUCK: It Stops Here: Who's in charge of keeping them?; 3 CAREERS: Support Growth: Are you building their future or are you in the way?; 4 DIGNITY: Show Respect: Do they know that you respect them?; 5 ENRICH: Energize the Job: Do your people have to leave to find growth and challenge?; 6 FAMILY: Get Friendly: Avoid making your employees choose between work and family life; 7 GOALS: Expand Options: There are five career paths other than up
  • 8 HIRE: Fit Is It: Make a match or start from scratch9 INFORMATION: Share It: Do you have it? Do you hoard it?; 10 JERK: Don't Be One: Are you one?; 11 KICKS: Get Some: Are we having fun yet?; 12 LINK: Create Connections: If you build them, they will stay; 13 MENTOR: Be One: Are they learning from you?; 14 NUMBERS: Run Them: Calculate the cost of loss; 15 OPPORTUNITIES: Mine Them: Will they find them inside or outside?; 16 PASSION: Encourage It: Help them find the