Handbook for developing emotional and social intelligence best practices, case studies, and strategies

Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content-best practices, case studies, and tools-that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known experts i...

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Detalles Bibliográficos
Otros Autores: Hughes, Marcia, author (author), Hughes, Marcia (-), Thompson, Henry L., Terrell, James Bradford, 1951-
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Pfeiffer c2009.
Edición:1st edition
Colección:Pfeiffer essential resources for training and HR professionals Handbook for developing emotional and social intelligence
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627553406719
Tabla de Contenidos:
  • HANDBOOK FOR DEVELOPING EMOTIONAL AND SOCIAL INTELLIGENCE: Best Practices, Case Studies, and Strategies; Contents; Foreword by James M. Kouzes; Acknowledgments; Introduction; Part I: Coaching: Working with Leaders and Other Individuals; Chapter 1: Coaching with Emotional and Social Effectiveness; Chapter 2: Developing High Achievers Through Emotional Intelligence: More Intelligent Than Emotional; Chapter 3: Resonant Leadership for Results: An Emotional and Social Intelligence Program for Change in South Africa and Cambodia; Chapter 4: When Enhanced EI is Associated with Leadership Derailment
  • Chapter 5: Advanced EQ-i Interpretation Techniques: The Concepts of Drag, Balance, and LeverageChapter 6: Emotional Intelligence, Stress, and Catastrophic Leadership FailureTM; Part II: Teams, Organizations, and Cultures: Working with Systems; Chapter 7: Building Your Team's Conflict-Resolution Skills with Emotional and Social Intelligence; Chapter 8: From Individual to Organizational Emotional Intelligence; Chapter 9: Zeroing in on Star Performance; Chapter 10: Emotional Intelligence: A View from South Africa; Part III: Multiple Perspectives: Combining Wisdom
  • Chapter 11: Personality Type and Emotional Intelligence: Pragmatic Tools for the Effective PractitionerChapter 12: Using the EQ-i® and MSCEIT® in Tandem; Chapter 13: Integrating Appreciative Inquiry and Emotional Intelligence for Optimal Coaching Results; Chapter 14: Practical Perspectives on the "Social" Within Emotional Intelligence; Part IV: Education: Leaders and Students; Chapter 15: A Sustainable, Skill-Based Approach to Building Emotionally Literate Schools; Chapter 16: Developing Emotional, Social, and Cognitive Intelligence Competencies in Managers and Leaders in Educational Settings
  • Chapter 17: Emotional Intelligence, Leadership, and the School AdministratorConclusion; Name Index; Subject Index; About the Editors