Know what you don't know how great leaders prevent problems before they happen
Problems remain hidden in organizations for a number of reasons, including fear, organizational complexity, gatekeepers who insulate leaders from problems that are coming up, and finally, an overemphasis on formal analysis in place of intuition and observation. This book lays out the key skills and...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, N.J. :
Wharton School Pub
c2009.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627550906719 |
Tabla de Contenidos:
- From problem-solving to problem-finding
- Circumvent the gatekeepers
- Become an ethnographer
- Hunt for patterns
- Connect the dots
- Encourage useful failures
- Teach how to talk and listen
- Watch the game film
- The mindset of a problem-finder.
