Cita APA (7a ed.)

Ortiz, C. A. (2009). Kaizen and kaizen event implementation (1st edition.). Prentice Hall.

Cita Chicago Style (17a ed.)

Ortiz, Chris A. Kaizen and Kaizen Event Implementation. 1st edition. Upper Saddle River, N.J.: Prentice Hall, 2009.

Cita MLA (9a ed.)

Ortiz, Chris A. Kaizen and Kaizen Event Implementation. 1st edition. Prentice Hall, 2009.